Best practices and preconfigured solutions           

The Clientfocus team has been pursuing a systematic approach based on best practices since early 2001.

            

                 

Just some of the tasks that can lead to best practices:
Incorporate later ease of migration as an integral part of the design and development
Customer satisfaction reviews for the Help Desk module of HP Service Manager 7.x
Find a best solution for connecting SAP to HP Asset Manager 5.x
Outsource tickets in compliance with privacy and data protection regulations
               

                   

Asking the right questions and fostering an open and systematic dialog within the team has helped us develop concepts and finished solutions for a broad range of issues that can be applied across a wide operational spectrum. As a result, we can ensure that customer projects get started quickly, are implemented smoothly, and deliver the kind of quality, benefits and value you expect while saving you time and money.

      

Preconfigured solutions from Clientfocus

                                         

ITIL Express Kit for HP Service Manager

                     

Asset Express solution for HP Asset Manager

                             

Software License Management for HP Asset Manager

                        

Service Portal for HP Asset Manager and Service Manager

                        

Call or email us for information about our many references.
                         

Right now we are focusing our development efforts on integrating additional BTO solutions, especially uCMDB and the Service Catalogue.