Solutions Consulting & Project Methodology 
The reactive approach – such as when you ask your customer “How do you want me to set up the system?” – is definitely a no-go. Like our customers, you understand your business and are looking for experienced advisors to provide unbureaucratic support when it comes time to implement new solutions.
Such projects call for a best practice approach that takes into account the key players’ scheduling situation and, despite a lack of time, lets them get familiar with the solution and the various utilization alternatives early on in the process. This enables them to better decide where “out-of-the-box” is acceptable and what a usable 80/20 solution should look like.
Clientfocus offers a template-supported best practice approach for compact projects that is custom tailored to the depicted requirements and is adapted for the respective solution and customer situation.
This systematic and focused process approach not only lets you complete projects more quickly, it also significantly reduces overall costs while simultaneously improving the solution’s effectiveness and quality right from the start. The primary reason for this is because key players from the client business get to know the new tool from their own real-life cases before they decide about any needed adjustments or customizing. Furthermore, the supporting systematic – including an intelligent gap analysis tool – is extremely helpful in keeping everyone and everything focused on what is important.
Naturally, an approach like this calls for experienced consultants who combine a solid understanding of business interrelationships with far-reaching expertise in the solution to be implemented. Sound knowledge of the strengths and limitations of the tool and data architectures is just as important as a thorough grasp of the implementation alternatives and their impact in terms of configuration changes, substitution mechanisms, escalations and workflows.
