Customer Support                                                 

Our Customer Support business unit will provide whatever particular support you require as the software solutions are being run. We deliver customized support packages and can quickly respond to your specific needs in terms of capacity and expertise.

We offer the following support services:

                  

    Single point of contact for all customer issues

    Support and assistance in Enlish and in German
    Support to customized solutions
    Remote administration and operation
    SLA on-site services
    Enhancement and update releases
    Individual training sessions

                                                          

    

By choosing Clientfocus Customer Support, you will benefit from a specially tailored operational

and support concept that draws on both our own and third-party services and skill sets.

       

Support is a matter of trust. We carefully focus on your requirements and optimize our

services according to your needs.