IT Business Integration                                          

Support for global tasks is one of our key missions. We never approach business integration as a mere process engineering task, but as a holistic initiative to help align IT efforts with your business requirements and ensure smoother operations.

Our management team’s solid understanding of business-driven demands – and because we know what it is like to be IT customers ourselves – puts us in a position to not only design robust solution architectures, but to guide and manage project work with a specific goal in mind and as your partner.  

The example above illustrates the structure of an all-embracing ITIL solution, where uCMDB, as the universal configuration management database, acts as a data hub for the entire configuration and asset lifecycle process.

Our IT Business Integration team supports you in the project conception and procedural planning phases, in developing solution and IT concepts, in the management of specialized projects, and throughout the process of implementing solutions involving overarching technical concepts and interfaces.

It also encompasses support for pervasive processes (such as auditing and overseeing comprehensive change management that involves HP Service Manager, uCMDB and the Project and Portfolio Management Center) and the implementation of the related architectures.

We are committed to our clients as a long-term partner that they can rely on to provide critical business knowledge and a solid understanding of solutions and architectures to meet all their IT business integration requirements.